Frequently Asked Questions

Q: What is the Camp Hill area post office telephone number and its location?

A: The Post Office telephone number is (717) 737-1461. Its address is 1675 Camp Hill Bypass, Camp Hill. The Post Office is located where North 17th Street meets the Route 11/15 Bypass.


Q: Where can I get a dog license?

A: The Borough Office does have blank dog license applications. However, applications are processed through the East Pennsboro Township Treasurer’s Office (717) 732-0711, the Lower Allen Township Treasurer’s Office (717) 975-7575 or the Cumberland County Courthouse, Carlisle 1-888-697-0371. Applications can also be mailed to the Cumberland County Treasurer’s Office, 1 Courthouse Square, Carlisle, PA 17013.


Q: Is there free mulch/compost available to Borough residents?

A: Yes. Cost-free mulch/compost can be obtained from the Public Works Department site, located at the very end of South 30th Street, beyond the community gardens. The site is accessible Monday, Wednesday and Friday from 7:30 am to 3:00 pm. Tuesday, Thursday and Friday from 7:30 am to 4:30 pm. Residents must make arrangements to haul the mulch/compost to their property; the Borough does not provide this service. Call the Public Works Department (717) 730-3964 to check on the availability of mulch/compost and be prepared to show photo identification to demonstrate residency.


Q: Is there a Spring clean-up day in Camp Hill Borough?

A: No. However, Penn Waste does offer the following services: One large/bulk household item may be put curbside weekly with your regular trash. Yard waste may be put curbside on the third Saturday of April and October. Visit pennwaste.com for rules and guidelines or call 1-866-575-8720.


Q: If a household doesn’t generate much trash, is there an alternative to weekly trash pick-up?

A: Yes, Penn Waste offers the Tag-a-Bag program as an alternative to weekly trash pick-up. Property owners must call and inform Penn Waste that they will be participating in the program to avoid further billing. Afterwards, orange tag-a- bags must be purchased from the Borough Administrative Office to dispose of trash curbside. The bags cost $4.50 each and may be purchased as needed. Filled tag-a-bags can then be put curbside on the regular trash pick-up day. It is at the household’s discretion how often trash is put to the curb. Households participating in the Tag-a-Bag program may still put recyclables curbside weekly.


Q: Does the Public Works Department accept tree and brush trimmings as well as other yard waste?

A: Yes. Tree and brush trimmings are acceptable. Tree trunks, roots and grass clippings are not. Acceptable items can be taken to the Yard Waste location at the Public Works Department site, located at the very end of South 30th Street, beyond the community gardens. The site is accessible Monday, Wednesday and Friday from 7:30 am to 3:00 pm. Tuesday, Thursday and Friday from 7:30 am to 4:30 pm. Residents must make arrangements to haul the items from their property; the Borough does not provide this service.


Q: Who do I contact if I have a question or issue regarding my garbage pick-up?

A: Penn Waste’s Customer Service telephone number is 1-866-575-8720.


Q: Where can I get a recycle bin?

A: Borough residents can obtain a recycle bin cost-free at the Borough Office (717) 737-3456. Please call the office first to insure the availability of a bin.


Q: Does the Borough have a location for the disposal of construction materials or hazardous items?

A: No. There are no sites within the Borough for the disposal of these items. However, the Cumberland County Recycling & Waste Authority provides suggestions for locations in the regional area that receive these items for a fee. The Recycling & Waste Authority also conducts recycling sites in the spring and fall of each year for the proper disposal of these items. Call their office for further details 1-888-697-0371 ext. 6489 or visit the Cumberland County website through this site’s community links.


Q: Is there a place in the Borough where cardboard can be taken to be recycled?

A: Yes. There is a large Penn Waste receptacle in the Fire Department parking lot, across from the Borough Building, devoted solely to cardboard. Cardboard boxes must be broken down and placed in the front or rear slots. The receptacle is usually taken away to be emptied on Monday mornings. You may also put broken-down cardboard boxes curbside with your other recyclables. Any size. Any quantity. Any questions regarding recycling should be directed to Penn Waste at 1-866-575-8720.


Q: Does the Borough Office provide paper shredding services to its residents?

A: No. However, the Borough Office (717) 737-3456 maintains a list of companies in the local and regional area that do provide this service for a fee.


Q: How can a Borough resident find out if a garden plot is available in the community gardens?

A: A telephone call (717) 737-3456 or a visit to the Borough Office will inform you if there are any vacancies in the community gardens. Vacancies do occur when a garden plot holder relinquishes their plot at the season’s beginning (February – March). Residency in the Borough is a prerequisite to be a garden plot holder. If there are no plots available, residents can be put on a waiting list. The annual cost for a garden plot is $25.00.


Q: Who do I contact if I am interested in renting the Fiala Building at 21st Street and Dickinson Avenue?

A: The Fred & Mae Fiala Memorial Community Building is maintained by the Camp Hill Baseball Association. Interested parties may call the Borough Office for point-of-contact information.


Q: Is membership to the municipal pool available to those who live outside the Borough of Camp Hill?

A: Non-resident memberships are available to families and individuals who live in the following municipalities: Lemoyne, Wormleysburg, Hampden Township, East Pennsboro Township and Lower Allen Township. Non-residents without a membership may pay the daily fee if they are accompanied by a pool member.


Q: Are the tennis courts at Siebert Park open to public use?

A: No. A tennis membership is required to use the courts. Memberships can be purchased from the Borough Administrative Office and are only available to residents of the Borough of Camp Hill.

Q: Does the Borough have an animal control officer or program?

A: The Borough does not have an animal control officer. However, the Borough Office does have humane animal traps for rent. The cost is $10.00 for a two-week period and $5.00 is refunded upon the trap’s return. If a resident prefers to have professional assistance, the Borough Office can provide the names of wildlife control services in the area. The cost of such services is the responsibility of the resident. If the concern is a stray dog, residents may call the state-level animal control officer (717) 979-5384. If it’s suspected that an animal is rabid, the police should be notified immediately of the animal’s location.


Q: Where can I get a Certificate of Residency to demonstrate I live in the Borough?

A: Certificates of Residency are obtained from the Camp Hill School District Administration Office (717) 901-2400.


Q: I have questions or issues about a road-work project in the Borough. Who do I call?

A: If the road-work project concerns the Route 11/15 Bypass, Market Street, North 21st Street or South 17th Street, call PennDot’s regional office at (717) 243-5414. For all other roads in the Borough, call the Public Works Department (717) 730-3964 or the Borough Office (717) 737-3456. If there is a traffic light failure, notify the Borough Police Department.


Q: Is a permit necessary to go door-to-door in the Borough for purposes of distributing flyers, advertising or sales?

A: Yes. A permit must be obtained from the Camp Hill Borough Police Department (717) 737-1570 before any door-to-door activity can occur.


Q: Do I need a license or permit to operate a business in the Borough? If so, is it obtained through the Borough Office?

A: The Borough Office does not issue business licenses or permits. However, a Board of Health license is required to operate a food establishment. An initial food inspection and subsequent annual inspections are mandatory. The Borough Office will issue a Board of Health license upon successful completion of these inspections.


Q: How can I reach Members of the Camp Hill Borough Council? 

A: The Members of Borough Council do not have offices at the Borough Office. However, Borough Council meetings are held on the second Wednesday of every month for those who wish to publicly speak to Council Members. Any correspondence sent to the Borough Office intended for Council Members will be forwarded to them. Council Members are also listed in the quarterly newsletter and all are listed in the public telephone directory.


Q: Does the Borough Office have notary services?

A: No. At this time, notary services are only available through the Camp Hill Borough Police Department (717) 737-1570.


Q: Does the Borough Office have a drop box for after-hours?

A: Yes. A black drop box is located on the wall to the right of the middle set of double doors to the Borough Office Building. The red and yellow receptacles located near the flag pole are not mail drop boxes. They are for flags and eyeglasses.


Q: Does the Borough Office have medical equipment for loan?

A: Yes. The Medical Equipment Loan Program was originally established by the Camp Hill Borough Woman’s Club, Civic Club and Junior Civic Club. The program offers wheelchairs, walkers, shower seats, crutches and canes for loan up to sixty days, cost-free to Borough residents. Interested parties should call the Borough Office (717) 737-3456 to inquire about the availability of a piece of equipment.


Q: Who do I contact regarding my taxes?

A: For property, school district or personal (per capita) tax, call Diane Neiper, Borough Tax Collector (717) 737-5324. For earned income or LST tax (formerly occupational), call the Cumberland County Tax Bureau (717) 590-7997.


Q: Who do I contact regarding the $52.00 tax (LST tax) that is withheld from my paycheck?

A: The Cumberland County Tax Bureau (717) 590-7997.


Q: I want to alter, remove or plant a tree along a Borough right-of-way. What steps would I take?

A: Application must be made to the Camp Hill Borough Shade Tree Commission to alter, remove or plant a tree along a right-of-way in the Borough. Application forms are available at the Borough Office or on the Borough website: camphillborough.com. Once submitted, applications are reviewed by Commission members and a decision will be rendered in a timely manner. Always contact the Borough Office (717) 737-3456 before proceeding with tree work. Unauthorized work may result in fines.


Q: I have questions or issues regarding my Comcast cable bill. Who do I contact?

A: Though the Borough of Camp Hill is listed on Comcast bills as a franchise authority, customers must contact Comcast directly to resolve any issues they have with service or payment. Comcast’s customer service number is printed on your bill. Comcast payments will not be accepted at the Borough Office.


Q: Are Camp Hill Cemetery plots available for sale through the Borough Office?

A: No. Plots are no longer available for sale through the Borough Office. However, the Borough does have available niches in the cemetery’s columbarium for cremated remains. Call the Borough Office (717) 737-3456 for more information.


Q: Is there a documented history of the Borough of Camp Hill available to the public?

A: Yes. Copies of Camp Hill: A History by Robert Grant Crist are available for sale through the Camp Hill Historical Society. Call the Borough Office (717) 737-3456 for further details.